Standard Terms and Conditions
1% ten days net thirty days from date of invoice, unless otherwise agreed to in writing. A 1 % monthly finance charge may be added to any past due invoices. All open accounts are subject to credit approval. Any invoicing discrepancies must be brought to our attention within thirty days of date of invoice or they will not be considered. We also accept Master Card, Visa and American Express. We will not collect sales tax. No order will be processed without a signed and dated certificate of exemption with a valid tax id. number.
There is no minimum order. We never want to turn an order away. All we ask is that you are reasonable. For both of our companies, there are costs associated with every order, shipment, invoice and payment.
All shipments are F.O.B. shipping point unless otherwise agreed to in writing. All shipments will be sent via the most economical and reliable method available. We will make every effort to meet or exceed your required delivery expectations. All shipping discrepancies, shortages and damage must be reported to us within forty-eight hours after receipt of shipment to be considered.
No returned material will be accepted without an RGA # ( return goods authorization). No partial boxes, “ special ” non-standard, modified or used product may be returned. All returns will be subject to a restocking charge, unless it is due to an error on our part or defective material. Any return after sixty days from date of invoice is done so at our discretion.
WARRANTY and LIABILITY
The only warranties applying to materials sold are those specifically provided by the manufacturer of that product. In no event shall Pinnacle Tool & Supply be liable for any special, incidental or consequential damages including, but not limited to, lost profits.